Returns & Exchanges
At Pomegranate, we want you to be completely satisfied with your purchase. If your new fashion piece isn't the perfect fit, you can return or exchange it within 30 days of delivery.
1
Initiate Your Request
Log into our online portal with your order number and email address to select the items you wish to return.
2
Pack Your Items
Place the unworn items with original tags still attached into the original shipping bag or a secure box.
3
Attach the Label
Download and print your pre-paid shipping label from the portal and affix it clearly to the outside of your package.
4
Ship and Track
Drop off your package at any authorized carrier location and keep your receipt to track your refund status.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
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Fast Refunds
5-7 business days processing